FAQ
SHIPPING & DELIVERY
Orders are usually shipped out within 3-5 business days.
All orders are shipped through the United States Postal Service.
When your order is shipped, you will receive a tracking number to the e-mail provided.
You can track your package at www.usps.com
All orders are shipped through the United States Postal Service.
When your order is shipped, you will receive a tracking number to the e-mail provided.
You can track your package at www.usps.com
RETURNS/REFUNDS/EXCHANGES
Due to these items being custom made, there are no refunds, returns or exchanges.. Please contact me if you have any problems with your order.
INCORRECT ADDRESS ON ORDER
Customer is responsible for re-shipping cost if item is returned to me due to incorrect address. PLEASE DOUBLE CHECK SHIPPING ADDRESS WHEN CHECKING OUT!
PACKAGE LOCATION
If your tracking says your package has been delivered, yet it's nowhere to be found please contact your local post office. Also, be sure to check with the office if you live in a building with multiple residents.
If your tracking is not updating for some reason, please contact your local post office. They can check on the status for you.
Be sure to check your order information to make sure you entered the correct shipping information.